Authorisations

You can do this through the authorisation service.

This service allows you to access information about other individuals or legal entities when you do not have an official document certifying you as a representative.

- Request to be the one who directly manages your customers' supplies.

- Choose which tasks you wish to delegate or take on yourself.

You can do this by following these steps:

·        Access the private area.

·        In the home window, click on the ‘Authorisations’ tab.

·        If the ‘Authorisations’ tab does not appear:

  Click on the MORE tab and  a list of web services will open.

 Select ‘Authorisations’

 Click on the ‘Create new authorisation’ button

·    Select the information to be authorised using the different tabs:

o   Services linked to your supplies

o   View invoices

o   More

No. Access and connection files cannot be authorised by means of a simple authorisation.

To find out how to manage them correctly, see ...  about access and connection files.

This service allows you to request authorisation to access e-distribution services and queries, exclusively for customers who are not registered on the website.

To request authorisation without being registered, your request will be reviewed by the website administrator and only requests that meet the established requirements will be processed.

There are two types of authorisation available:

A.  GIVE: create an authorisation for another web user to access your information.

B.   REQUEST: create an authorisation to request access to the information of a third party not registered in the private area.

If the authoriser is an individual

• GRANT authorisation: you do not need to attach any documentation.
• REQUEST authorisation:
  • National ID (NIF/NIE/Passport).
  • If the NIE does not have a photograph, attach a photo ID.
  • 'Authorisation model for data access on the e‑distribución website' document, signed on all pages.

If the authoriser is a legal person

• GRANT authorisation: it is not necessary to attach documentation.
• REQUEST authorisation:
  • Document accrediting legal representation.
  • CIF (Corporate Tax ID) or document showing the company name and registered address.
  • NIF, NIE, or passport of the representative.
  • Signed 'Authorisation model for data access on the e‑distribución website' document.

GRANT authorisation

• The authorised person receives an email and a notification in their private area.
• They can accept or reject the authorisation.
• Upon accepting it, they access the authorised information.

REQUEST authorisation

• Our team reviews the documentation.
• If it is correct, we activate the authorisation.
• The authorised person receives a confirmation email.

In the private area, under Authorisations, you can view:

• Received: authorisations other users have granted you.
• Sent: authorisations you have granted.

Requested: requests for access to the information of unregistered third parties.

• See the question Where can I check authorisations and their status?
• Access the list of authorisations
• Click on the NIF, NIE, passport or CIF number of the corresponding authorisation.

Access the authorisation and use the buttons: deactivate or cancel.

You have to create a new authorisation

You need to create a new authorisation.