Contact
Want to contact us?
You can call our general Customer Services line for anything you need and our dedicated lines for Faults, Fraud, Meter Replacement Campaign and New Supplies.
General customer enquiries
Customer Services (From Spain)
900 878 119
Customer Services (from outside Spain)
+34 937 061 513
To report a fault
Andalusia, Extremadura, Murcia, Castile la Mancha and Ceuta
900 850 840
Aragón, Castile-León, Galicia, Navarre, La Rioja and Valencia
900 848 900
Balearic Islands
900 849 900
Canary Islands
900 855 885
Catalonia
800 760 706
To report suspected fraud
Fraud Line
800 760 220
To request a new supply point
Call Centre New Supplies
900 920 959 | Lines open: Monday to Friday from 8 am to 6 pm (new supply points only)
If you have a query about Self-consumption
Self-consumption Consultation Service
900 920 974
To find out about the meter replacement campaign
Customer Services (From Spain)
900 878 119