Dangerous situations

On this page, we explain what situations can pose an electrical risk, why they are dangerous, and what you should do if you detect one to protect your safety and that of others.

    Why are these situations dangerous?

    An electrical accident can cause fires, explosions, and serious injuries.

    Electricity can cause:

    • Burns.
    • Falls or blows.
    • Serious damage to people and property.

    Situations that may pose a risk

    Some dangerous situations are:

    • Fallen or hanging power lines.
    • Cables that give off sparks.
    • Electrical installations that are burning.
    • Flooded transformer substations.
    • Manholes or inspection covers in poor condition.

    These situations put people at risk, even if they do not directly touch the installation.

    Warning: you do not need to touch it for danger to exist

    It is not necessary to have direct contact with an electrical installation to suffer an accident.
    Electricity can jump through the air when you get too close. This is called an electrical arc.

    Therefore, do not approach or attempt to handle any installation.

    What should you do if you detect a dangerous situation?

    1. Move away from the area and prevent other people from approaching.
    2. Do not touch cables, installations, or nearby objects.
    3. Call us immediately on the toll-free emergency number: 900 878 212

For further information:

If you are a professional, please download our document on electrical hazards.

Learn about our five golden rules, which we apply when our teams work on the grid.

TELEPHONE

Contact us

If you have an emergency, please call us

900 878 212